Running a print shop in Atlanta means working with many creative people — musicians, promoters, and business owners. Most relationships are smooth and professional. But occasionally, a client disputes an order after the work is completed and actively used.
That’s exactly what happened with an order tied to Kevin Louis (stage name: Sizzle Freeman), connected with Keep It Kleen / Keep Keanin’ Inc., a business registered in Georgia.
The Disputed Poster Order
We fulfilled an order for 200 13×19 posters (Order #21859). These posters were designed, printed, and delivered in time to promote a September 10, 2025 live performance at Kat’s Café in Atlanta.
The posters weren’t just printed and left in a box — they were installed and promoted, as shown on Sizzle Freeman’s Instagram page. Videos and posts clearly featured the marketing materials in use. Additionally, the event itself was publicly listed on Kat’s Café’s website: Kat’s Café Live Music Events.
Despite this, a chargeback was later filed with the payment processor.
Why This Matters for Service Businesses
Chargebacks aren’t just a headache for print shops. They affect:
- Cleaning businesses like Keep It Kleen / Keep Keanin’ Inc.
- Freelancers
- Event service providers
When a dispute is filed, small businesses often lose twice:
- The time, materials, and services already provided.
- The payment for the order.
Learn more about how disputes work from Square’s Chargeback Guide.
Red Flags We Learned From
Looking back, there were signals we could have caught:
- Multiple names (legal name vs. stage name) tied to the order.
- Multiple emails and payment methods used.
- A business registered as a cleaning company, but engaging in unrelated promotional orders.
Georgia small business owners can always verify entities through the GA Secretary of State Business Search.
Protecting Yourself as a Business Owner
Here’s how to safeguard against similar risks:
- Require upfront payment and signed terms for custom work.
- Save receipts, IP addresses, and email trails.
- Capture screenshots of your work being used (social media, websites, etc.).
- Use deposits for large jobs to limit exposure.
- Know your options — from Square’s evidence submission process to filing in small claims court.
Final Thoughts
Whether you run a print shop, cleaning company, or service business, you’re exposed to chargeback fraud. By learning from each case — even tough ones like this involving Kevin Louis (aka Sizzle Freeman) and ties to Keep It Kleen / Keep Keanin’ Inc. — you can tighten your processes, protect your cash flow, and continue serving your community with confidence.
